Cancellation Policy

1. Order Cancellation

We understand that situations may arise where you need to cancel your order. We strive to process cancellations as smoothly as possible.

2. Cancellation Window

You may request to cancel your order within 24 hours of placing it. After this period, your order may already be processed for shipment and cannot be canceled.

3. How to Cancel

To cancel an order, please follow these steps:

• Log in to your account and navigate to the "Order History" section.
• Select the order you wish to cancel and click the "Cancel Order" button.
• If the button is not available, please contact our customer support immediately.

4. Refunds for Cancellations

If your order is successfully canceled before it is shipped, we will issue a full refund to your original payment method. The refund may take a few business days to reflect in your account.

5. Non-Cancellable Items

Please note that certain items, such as customized or personalized products, may not be eligible for cancellation once the production process has begun.

6. Contact Us

If you have any questions or require assistance with canceling an order, please do not hesitate to reach out to our customer support team.